Accessibility Statement

Effective Date: February 23, 2026

Our Commitment

Patrons of the Prado is committed to ensuring digital accessibility for people with disabilities. We believe everyone deserves equal access to information about our mission, events, and the arts, science, and cultural institutions we support in Balboa Park. We continually improve the user experience for all visitors and apply relevant accessibility standards.

Conformance Status

We aim for conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. Patrons of the Prado's website is built on the Squarespace platform and we work within the capabilities of that platform to provide an accessible experience.

Accessibility Features

We have implemented or strive to implement the following accessibility features on our website:

  • Descriptive alternative text for meaningful images

  • Logical heading structure to support screen reader navigation

  • Sufficient color contrast between text and backgrounds

  • Keyboard-navigable links and interactive elements

  • Readable font sizes and scalable text

  • Descriptive link text that conveys destination or purpose

  • Skip navigation link to bypass repetitive menu content

Known Limitations

While we strive to ensure accessibility across our website, some content may not fully meet all WCAG 2.1 Level AA criteria. Known areas of ongoing improvement include:

  • Some historical photo gallery images may lack complete alternative text descriptions due to the volume and age of the content

  • Certain embedded third-party content (such as donation processors or ticketing systems) may have accessibility limitations outside our direct control

  • Some PDF documents may not be fully accessible; we are working to address these on an ongoing basis

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, and VoiceOver)

  • Browser zoom and text enlargement tools

  • Keyboard-only navigation

  • High contrast display modes

Feedback and Contact

We welcome feedback on the accessibility of the Patrons of the Prado website. If you experience accessibility barriers or have suggestions for improvement, please contact us:

  • Email: pradopatrons@gmail.com

  • Phone: 858.256.6140

  • Mailing Address: Patrons of the Prado, P.O. Box 928530, San Diego, CA 92192-8530

We aim to respond to accessibility feedback within 5 business days. If you need information in an alternative format (such as large print or plain text), we will do our best to accommodate your request.

Third-Party Content

Portions of our website may include third-party content or links to third-party websites (such as our Squarespace platform, donation processors, or beneficiary organization websites). We cannot guarantee the accessibility of third-party content. We encourage you to contact those organizations directly if you experience accessibility barriers on their platforms.

Ongoing Efforts

Patrons of the Prado is an all-volunteer nonprofit organization. We are committed to ongoing accessibility improvements and conduct periodic reviews of our website. If you find that a page or feature is not accessible, please let us know and we will prioritize addressing it.

Privacy Policy

Introduction

Patrons of the Prado ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.patronsoftheprado.org, donate to our organization, register for events, or otherwise interact with us. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly:

  • Contact information (name, email address, phone number, mailing address)

  • Donation and payment information (processed securely through third-party payment processors)

  • Event registration details (name, dietary needs, table preferences)

  • Sponsorship and membership information

  • Communications you send to us via email or our contact form

  • Mailing list signup and newsletter preferences

Information Collected Automatically:

  • Browser type, operating system, and device information

  • Pages visited, time spent on pages, and referring URLs

  • IP address and general geographic location

  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

  • To process donations and issue tax receipts

  • To register you for events, galas, and programs (including our annual Masterpiece event)

  • To send you newsletters, event updates, and communications about our mission and beneficiaries

  • To respond to your inquiries and provide customer support

  • To recognize donors and sponsors in event programs and on our website (with your consent)

  • To improve our website functionality and user experience

  • To comply with legal obligations and maintain financial records

  • To further our nonprofit mission of supporting Balboa Park's arts, science, and cultural institutions

How We Share Your Information

Patrons of the Prado does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We work with trusted third-party vendors (such as Squarespace for website hosting, email marketing platforms, and payment processors) who assist us in operating our website and programs. These vendors are contractually obligated to use your information only for the services they provide to us.

  • Beneficiary Organizations: We may share general attendance or participation data with our nine Balboa Park beneficiary organizations in aggregate, non-identifying form.

  • Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Patrons of the Prado, our members, or the public.

  • Organizational Transfers: In the unlikely event of a merger, acquisition, or dissolution of the organization, your information may be transferred as part of that process, consistent with applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly (such as shopping cart and session management)

  • Analytics Cookies: Help us understand how visitors interact with our site (such as Google Analytics or Squarespace Analytics)

  • Functionality Cookies: Remember your preferences to personalize your experience

You may control cookies through your browser settings. Note that disabling cookies may affect certain website features. Our website is built on Squarespace, which may set its own cookies subject to Squarespace's privacy practices.

Email Communications

If you sign up for our mailing list or make a donation, we may send you periodic emails about our events, mission updates, and fundraising appeals. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly at pradopatrons@gmail.com. We may still send you transactional emails related to donations or event registrations you have made.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations (including IRS requirements for nonprofit record-keeping), resolve disputes, and enforce our agreements. Donor records are typically retained for a minimum of seven years in accordance with nonprofit best practices and tax regulations.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Donation transactions are processed through encrypted, PCI-compliant third-party payment processors. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including the right to:

  • Know what personal information we collect and how it is used

  • Request deletion of your personal information (subject to certain exceptions)

  • Opt out of the sale of personal information (we do not sell personal information)

  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in the Contact section below. We will respond to verifiable requests within 45 days.

Links to Third-Party Websites

Our website may contain links to our beneficiary organizations and other third-party websites. This Privacy Policy applies only to patronsoftheprado.org. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects when the policy was last revised. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, wish to exercise your privacy rights, or would like to request a copy of your personal information, please contact us:

Patrons of the Prado
P.O. Box 928530
San Diego, CA 92192-8530
858.256.6140
pradopatrons@gmail.com
www.patronsoftheprado.org